Shipping & Return Policy
Shipping
Cedar & Ivy products are shipped via Canada post and can take up to 14 days depending on location.
What are the Shipping Charges?
Shipping charges will be calculated at checkout.
Additionally, Free shipping on all orders $125 or more.
When will I receive my order?
All orders are processed within 3-5 business days. Please allow for any possible delays due to unforeseen circumstances such as weather, rural locations or the covid-19 pandemic.
In case of any significant shipping delays, we will contact you using the contact information you provided with your order.
Do you offer International Shipping?
Unfortunately, at this time we only ship within Canada.
Returns
At Cedar & Ivy we want our customers to love their products and for whatever reason you are not completely satisfied with your purchase you may exchange or return your item within 30 days of your purchase date.
All products must be unworn, tags attached and in original condition. Proof of purchase is required.
To initiate a return/exchange email cedarivyapparel@gmail.com. Once we have accepted your request for a return/exchange we will send you instructions how to proceed.